Privacy Policy

01

Who We Are

Studio Lewis is a B2B video production studio operating at studiolewis.video, run by Fatema Ali Asghar and Connor Lewis. This policy explains how we collect, use, and protect your personal information when you visit our website or engage our services. For any privacy questions, reach us at fatema@studiolewis.video.

02

What We Collect

Information you give us. When you fill out our contact form, book a call, or email us directly, we collect your name, email address, company name, and any details you share. If you become a client, we also collect the business and billing information needed to fulfil our contract.

Information collected automatically. When you visit our website, we collect standard analytics data: pages visited, time on site, browser type, and approximate location (country or city level, derived from your IP address). We may also use session recording tools that capture anonymised heatmaps of on-page behaviour.

03

How We Use It

We use your information to respond to enquiries and booking requests, deliver services under any client contract, improve our website, and (where you've opted in) send you updates about our work. We do not sell, rent, or trade your personal information to anyone.

04

Legal Basis for Processing (GDPR)

If you are in the EEA or UK, we rely on the following lawful bases: contract (to deliver services you've engaged us for), legitimate interests (to respond to enquiries and improve our website), consent (for marketing emails, which you can withdraw at any time), and legal obligation (for financial record-keeping required by law).

If you believe we've handled your data incorrectly, you have the right to complain to your local data protection authority. In the UK, that's the ICO at ico.org.uk.

05

Cookies

Our website uses three types of cookies. Essential cookies are required for the site to function and cannot be disabled. Analytics cookies (via tools like Google Analytics and Microsoft Clarity) help us understand how visitors use our site (you can opt out via your browser settings). Marketing cookies may be set by embedded third-party content (such as LinkedIn); you can manage these through the relevant platform's ad settings.

If you are in the EEA or UK, we will ask for your consent before setting non-essential cookies. For more guidance on managing cookies, visit allaboutcookies.org.

06

Third-Party Services

We use reputable third-party tools to run our business, including Google Analytics and Microsoft Clarity (analytics), Calendly (call booking), Google Workspace (email and file management), and a payment processor for client invoicing. Each of these providers processes data under their own privacy policies and security standards. We do not authorise them to use your data for their own marketing.

Some of these providers (including Google and Microsoft) may process your data in the United States. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place to protect your information.

07

Data Retention

We keep enquiry data from non-clients for up to 2 years. Client records are retained for up to 7 years for legal and tax purposes. Analytics data is retained in line with each provider's settings (typically 14–26 months). When data is no longer needed, we delete or anonymise it.

08

Your Rights

Depending on where you are located, you may have the right to access, correct, or delete the personal information we hold about you; to restrict or object to how we process it; to receive a portable copy of your data; and to withdraw any consent you've given. To exercise any of these rights, email fatema@studiolewis.video and we'll respond within 30 days.

09

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect and how it is used, to request deletion or correction of your data, and to opt out of the sale or sharing of your information. Studio Lewis does not sell or share personal information for advertising purposes. To submit a California privacy request, email fatema@studiolewis.video with the subject line "California Privacy Request." We will respond within 45 days.

10

Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe this has occurred, contact us and we will delete it promptly.

11

Security & Updates

We take reasonable technical and organisational steps to protect your data from unauthorised access or disclosure. No internet transmission is fully secure, but we work with trusted providers and limit data access to those who need it.

We may update this policy from time to time. When we do, we'll update the date at the top. Continued use of our website after any update constitutes acceptance of the revised policy.